Data Deletion

Disconnect any time

Use the available disconnect control for your own connection, or remove Ovaideu access in the provider’s account settings. Local unlinking removes Ovaideu’s saved connection; it does not by itself revoke consent, invalidate an API key at the provider or delete provider-held records. Check whether the result confirms provider revocation, reports it pending or requires a manual action.

Google and Meta access can also be removed through their connected-app settings. For Microsoft Ads, remove the application permission in Microsoft account settings or ask your organization’s administrator to revoke it. A Pinterest human-user grant requires removal under Pinterest Settings → Security and logins → App logins; the local unlink result does not confirm that removal.

For API-key connections such as ChatGPT Ads, invalidate the key in the provider’s key settings as well as unlinking it from Ovaideu. Amazon Ads and LinkedIn users can remove the application authorization in the provider’s connected-app settings; use the provider’s administrator or support process if that control is not available. These directions apply when the relevant integration is enabled; a Planned listing does not mean a connection already exists.

Request deletion

Contact support@ovaideu.com to request access, correction, export or deletion of your personal information, conversion records or Ovaideu account data. We may verify the identity and authority appropriate to the request without giving another person access to your workspace. You do not need to own a workspace to exercise rights over your own personal information.

The self-service workspace-account deletion workflow uses email verification and a locked recovery state. Pending provider revocation may delay its automatic purge steps; that recovery workflow does not waive a valid statutory erasure request. Support can address the request and explain any specific lawful retention or provider action required.

What is removed

Where required by the valid request, deletion covers the relevant Ovaideu-held personal information, connection material, eligible customer events and configuration records. Necessary billing, audit, security, legal or backup records may have different permitted retention; an abuse-prevention label or a hashed identifier is not a universal exception. We explain any applicable limit.

Unlinking a connection, withdrawing future consent and deleting existing records are different actions. Deleting an Ovaideu event does not retract a conversion already received by Google, Meta or another provider. We use supported provider deletion or suppression paths where available and authorized, or explain the provider action or request needed. Provider-held data remains subject to that provider’s terms and applicable rights.