It's already the backbone
The CRM ships with every plan. Every other product — email, social, ads, sites, chatbot — writes leads and activity straight to it.
CRM & Support Desk
Every lead, deal and ticket on one timeline.
One CRM that every other Ovaideu product writes to — leads, pipeline, bookings, invoices — plus a help desk that turns email, portal and booking requests into a single AI-triaged queue with first-response SLAs and CSAT tracking. Included on every plan, not an upsell.
- Included on every plan
- Leads, pipeline, bookings & invoices
- AI-triaged support queue
- Provably-isolated workspaces
How it works
The backbone that's on from day one.
Work leads and tickets in one place
Move deals through your pipeline and answer support tickets from the same shared queue, both tied to the same contact.
Let AI keep the queue tidy
Triage, SLAs and CSAT run in the background so nothing is missed — review replies and watch the timeline fill in.
What it does
The system of record your whole stack writes to.
Because every other product writes here, sales and support share one source of truth — the lead an ad created, the email that nurtured it, the booking it became, and the ticket it raised, all on one contact.
Agency trust claim
Provably-isolated workspaces
Run multiple client workspaces side by side, each strictly isolated and continuously tested for leaks — the multi-tenant backbone agencies need to keep every client's data separate.
- Multi-tenant by design
- Strict workspace isolation
- Continuously leak-tested
- Roles & permissions
One timeline per contact
Every campaign email, post reply, ad-sourced lead, booking, invoice and support ticket lands on the same contact record — the full customer story in one place, nothing to sync or export.
- Leads, deals & activity
- Ad-sourced leads attributed
- Bookings & invoices attached
- One record, whole history
A pipeline that mirrors reality
Move deals through the stages your team actually uses; the pipeline updates itself as activity happens across email, social, ads and your sites — so the forecast reflects what's really going on.
- Your own stages
- Updates from every channel
- Deal value & status
- Clear pipeline view
One shared support queue
Email, the customer portal and booking requests all land as tickets in a single inbox your whole team works from — turning scattered messages into a queue nothing slips out of.
- Email, portal & bookings
- Single shared inbox
- Assign & track
- Tied to the CRM contact
AI triage & faster replies
New tickets are read on arrival — sentiment, a summary, suggested priority and tags — so the queue organizes itself before anyone looks. Macros and saved replies answer and update status in one click.
- Auto sentiment & summary
- Suggested priority & tags
- Macros & saved replies
- One-click resolve
SLAs & CSAT you can see
Every ticket shows whether the first reply is due, overdue or met, so urgent ones never sit unanswered — and a CSAT rating on resolved tickets sits next to the contact's whole history.
- First-response SLAs
- Overdue / due / met
- CSAT on resolution
- Score beside the timeline
Questions
Before you bring a client's data in
Is my workspace really isolated from other clients?
Yes — each workspace is strictly isolated by design and continuously tested for leaks. This is the multi-tenant backbone agencies rely on to keep every client's data separate, not a permissions setting layered on top.
Does every plan include the full CRM?
Yes. Leads, pipeline, bookings and invoices are on Free. Paid plans add advanced support-desk features, roles and higher limits — nothing about the CRM itself is held back.
What happens to data if I disconnect an account?
Ovaideu keeps your workspace data on unlink so your history and memory aren't lost — it isn't deleted just because a connection is removed.
Can my whole team work from the same queue?
Yes — email, portal and booking tickets land in one shared inbox with assignment, SLAs and CSAT, tied back to each contact's timeline.
Pricing
The CRM backbone is included on every plan.
Free includes the full CRM — leads, pipeline and bookings. Paid plans add advanced support, roles and higher limits.
Free
Free
For individuals getting started.
- 1 user
- 1 workspace
- Full CRM: leads, pipeline & bookings
Single Business
$25/mo
For one business starting with Paid Media core.
- Single-business workspace
- 3 included seats
- Paid Media core with connected Google, Meta, GA4, Search Console, Tag Manager, and Business Profile
Agency or Freelancer
Most popular$399/mo
For agencies, freelancers, and multi-client workspaces.
- Up to 50 client accounts on the starting tier
- Unlimited internal seats
- White-label reporting and reseller controls
Enterprise
Custom
For large orgs with advanced needs.
- Unlimited users
- Unlimited workspaces
- SSO / SAML & SCIM
Free during the opening period
Put every lead, deal and ticket on one timeline.
Connect your own Google account, let Ovaideu build and launch your first scoped campaign workflow. Most teams are set up in about 15 minutes.
No card required · White-label for agencies